Terra Oak 12mm Straight Laminate

• m² Per Pack: 1.26
• Thickness: 12mm
• Dimension: 12mm x 192mm x 1210mm
• Underlay: Not Required
• Underfloor Heating: Yes
• Colour: Dark
• Construction: Laminate HDF
• Profiling: DIY Click System
• Warranty: 20 Year Residential Guarantee
• Grading: AC4

Laminate Flooring Care & Maintenance

To keep your laminate flooring looking its best for years to come, follow these simple care guidelines:

Daily Maintenance

• Sweep or vacuum regularly to remove dust and debris.
• Use a microfiber mop for light cleaning—avoid excessive water.
• Wipe up spills immediately to prevent damage.

Cleaning Tips

• Use a laminate floor cleaner or a damp cloth with mild detergent.
• Never use abrasive cleaners, wax, or polish.
• Avoid steam mops as high heat and moisture can damage the floor.

Preventative Care

• Place mats at entrances to catch dirt and moisture.
• Use felt pads under furniture legs to prevent scratches.
• Lift furniture when moving—do not drag it across the floor.

Environmental Considerations

• Maintain indoor humidity between 35% and 65% to reduce expansion or contraction.
• Avoid prolonged exposure to direct sunlight; use curtains or blinds.

With proper care, your laminate flooring will retain its beauty and durability for many years.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.