Giselle Ottoman Storage Bed - 5FT Kingsize

• Ottoman storage for extra space-saving
• Luxurious upholstered finish
• Durable and sturdy frame construction
• Easy-lift mechanism for convenience
• Available in multiple sizes and colors
• Modern and elegant design
• Padded headboard for added comfort

Cleaning & Maintenance

• Vacuum regularly using a soft brush attachment to remove dust and debris from the fabric upholstery.
• Spot clean spills immediately with a damp cloth and mild detergent. Avoid using harsh chemicals that may damage the fabric.
• Rotate and flip your mattress periodically (if applicable) to ensure even wear and maintain comfort.

Storage & Usage

• Avoid overloading the storage compartment to prevent strain on the lifting mechanism. Store lightweight items like bedding, towels, or seasonal clothing.
• Ensure the bed is placed on an even surface to maintain stability and prevent damage to the frame.
• Do not drag or push the bed when moving it—always lift to avoid damage to the base and structure.

General Care Tips

• Keep away from direct sunlight and heat sources to prevent fading or damage to the upholstery.
• Use a mattress protector to keep your mattress fresh and free from stains.
• Check and tighten any loose fittings or screws periodically to maintain stability.

By following these care instructions, your divan bed will stay in excellent condition, providing comfort and support for years to come.

Beds (Shipping & Returns)

• We’re operating as normal and working closely with delivery partners to ensure FREE & FAST delivery.
• After order completion, you'll receive a link to choose your preferred delivery date. If not selected, delivery may be delayed. Our team will contact you within 24–48 hours if needed.
• Ensure your mobile number and email are up to date. To update, email: info@inhomesdirect.co.uk

Fast & Free Delivery Across Most of the UK

• We offer FREE & FAST home delivery to most UK postcodes, including Premier Next Day and Day-of-Choice services.
• Once ready for dispatch (within 24–48 hours), you’ll receive a link via email/SMS to choose a delivery date.
• Ensure your contact info is current. Email updates to: info@inhomesdirect.co.uk
• 95% of items are in stock for quick dispatch. Out-of-stock items may take up to 21 working days.
• For urgent or date-specific deliveries, call our sales team.

Specialist Delivery Service

• 95% of orders are delivered by trusted furniture couriers. All deliveries are fully insured. Damaged items will be replaced free of charge.
• Note: Some items (e.g., Divan beds, certain mattresses) may take 7–14 working days, especially to postcodes: PA, KA, DG, FK, KY, PH, DD, AB, IV, TD, TR, KW, BT. A surcharge may apply. [Click here for more info]
• Delivery is to the communal door. Further movement is at courier discretion. inhomesdirect.co.uk is not liable beyond this point.

Cancellations and Returns

• We offer a 14-day money-back guarantee from the delivery date.
• Return via our team for £49 (deducted from refund) or arrange your own return at your cost.
• Items must be returned unused and in original packaging.
• Assembled or unpackaged items cannot be returned.
• Refunds processed within 2–4 working days of collection. Allow up to 10 working days for funds to appear in your account.

Assembly Information

• All goods are delivered flat-packed for home assembly.
• We comply with the Distance Selling Act 2000.

Off-Shore Island Deliveries

• We do not deliver to off-shore islands due to insurance and liability limitations.
• Any such deliveries are uninsured and at the buyer’s risk. Contact us for more info.

Exchanges & Replacements

• Missing parts? We’ll send replacements promptly.
• Report any damage within 48 hours—exchanges may not be processed after this period.
• Items must be unused and in original packaging. Assembled or unpackaged items cannot be returned.
• We may request photo evidence for replacements or exchanges.
• Exchanging for a different item may incur a fee up to £49. Confirm next-day availability by calling or emailing us.

Data Protection

• Your contact info is protected under the Data Protection Act 1998. We do not share personal details with third parties.
• Delivery charges may vary by postcode—please confirm before ordering.