Chateu Oak Vinyl Flooring Attached Underlay

• Attached Underlay: Comes with an integrated acoustic underlay for added comfort and noise reduction.
• 100% Waterproof: Perfect for areas prone to moisture like kitchens, bathrooms, or basements.
• Easy Click Fitting System: Simple installation with no glue or additional underlay required.
• Anti-Bacterial: Helps maintain a hygienic environment with its anti-bacterial properties.
• Fire Resistant: Built to be safe and comply with fire safety regulations.
• Durable and Long-Lasting: Designed to withstand heavy foot traffic and everyday wear.
• Natural Oak Look: Features a realistic oak wood design, offering a warm, stylish look to your space.
• Easy Maintenance: Low-maintenance flooring that is easy to clean and care for.
• 15-Year Warranty: Backed by a 15-year warranty for peace of mind.

Proper care and maintenance will help keep your vinyl flooring looking beautiful for years. Follow these tips to ensure its longevity:

• Regular Cleaning: Sweep or vacuum regularly to remove dirt and debris. Use a soft cloth or mop to clean the floor, and avoid abrasive materials.
• Spot Cleaning: Clean spills immediately with a damp cloth and mild detergent. Avoid harsh chemicals or abrasive cleaners that can damage the surface.
• Avoid Excessive Water: While vinyl is water-resistant, excessive water can seep into seams and edges. Always dry the floor promptly after cleaning.
• Protective Mats and Rugs: Place mats at entrances to reduce dirt and moisture. Use rugs in high-traffic areas to prevent wear and tear.
• Furniture Pads: Use felt pads or furniture sliders under heavy furniture to prevent scratches and indentations.
• Avoid Direct Heat: Avoid placing hot items like pots or pans directly on the floor. Use trivets or heat-resistant mats instead.
• Maintain Room Temperature: Vinyl flooring performs best in stable temperatures. Avoid exposing it to extreme heat or cold to prevent expansion or contraction.

By following these simple care tips, you can maintain the appearance and durability of your vinyl flooring for years to come.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.